Return Merchandize Authorization (RMA)
No Product may be returned directly to Amerinets without first contacting Amerinets for a Return Material Authorization ("RMA") number. If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. Customers are required to include a copy of the original purchase receipt/invoice inside the return box to receive replacement product under warranty. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense. Authorized returns are to be shipped prepaid and insured to the address on the RMA Form. Your original box and packaging materials should be kept for storing or shipping your Product. To request an RMA please contact us via email or phone.